B. Information You Provide to Us Registration Information. When you sign up for a Dako account, you give us your name, email address, and phone number. If you decide to sign up for Dako using your Facebook account, we will also get basic information from your Facebook profile like your name, gender, profile photo, and Facebook friends. User Profile Information. When you join the Dako community, you can create a Dako Profile to share fun facts about yourself, and discover mutual friends and interests. Filling out a profile is optional, and you can share as little or as much as you want. Your name (and for Drivers, Profile photos) is always part of your Profile. Read more below about how you can control who sees your Profile. Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. Driver Application Information. If you decide to join our Dako Captain [driver] community, in addition to the basic registration information we ask you for your date of birth, physical address, Social Security number, driver’s license information, vehicle information, car insurance information, and in some jurisdictions we may collect additional business license or permitting information. We share this information with our partners who help us by running background checks on Drivers to help protect the Dako community.
C. Information We Collect from Third Parties Third Party Services. If you choose to register for Dako or otherwise link your Dako account with a third party’s service (such as Facebook), we may receive the same type of information we collect from you (described above) directly from those services. Third Party Partners. We may receive additional information about you, such as demographic data, payment information, or fraud detection information, from third party partners and combine it with other information that we have about you. Enterprise Programs. If your company, university, or organization participates in one of our enterprise programs such as Dako for Work, we may receive information about you, such as your email address, from your participating organization. We also may give your participating organization the opportunity to request a ride on your behalf, in which case they may provide us with your name, phone number, and the pickup and drop off location for your ride. Background Information on Drivers. Dako works with third party partners to perform driving record and criminal background checks on Drivers, and we receive information from them such as publicly available information about a Driver’s driving record or criminal history. How We Use the Information We Collect We use the information we collect from all Users to: Connect Riders with Drivers; Provide, improve, expand, and promote the Dako Platform; Analyze how the Dako community uses the Dako Platform; Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes; Personalize the Dako experience for you and your friends and contacts; Send you text messages and push notifications; Facilitate transactions and payments; Provide you with customer support; Find and prevent fraud; and Respond to trust and safety issues that may arise, including auto incidents, disputes between Riders and Drivers, and requests from government authorities. Additionally, we use the information we collect from Drivers for the following purposes related to driving on the Dako Platform: Sending emails and text messages to Drivers who have started the driver application process regarding the status of their application; Determining a Driver’s eligibility to drive for Dako Notifying Drivers about ride demand, pricing and service updates. How We Share the Information We Collect
A. Sharing Between Dako and Third Parties API and Integration Partners. If you connect to the Dako Platform through an integration with a third party service, we may share information about your use of the Dako Platform with that third party. We may share your information with our third party partners in order to receive additional information about you. We may also share your information with third party partners to create offers that may be of interest to you. Third Party Services. The Dako Platform may allow you to connect with other websites, products, or services that we don’t have control over (for example, we may give you the ability to order a food delivery from a restaurant from within the Dako app). If you use these services, we will provide the third party with information about you to allow them to provide the service to you (for example, we would give the restaurant your name, phone number and address to drop off the food). We can’t speak to the privacy practices of these third parties, and we encourage you to read their privacy policies before deciding whether to use their services. Service Providers. We work with third party service providers to perform services on our behalf, and we may share your information with such service providers to help us provide the Dako Platform, including all of the things described in Section 3 above. Other Sharing. We may share your information with third parties in the following cases: While negotiating or in relation to a change of corporate control such as a restructuring, merger or sale of our assets; If a government authority requests information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process; With law enforcement officials, government authorities, or third parties if we think doing so is necessary to protect the rights, property, or safety of the Dako community, Dako, or the public (you can read more about this in our Law Enforcement Request policy); To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures. If you signed up for a promotion with another User’s referral or promotion code, with your referrer to let them know about your redemption of or qualification for the promotion; Your Choices
B. Sharing Between Users Sharing between Riders and Drivers. Riders and Drivers that have been matched for a ride are able to see basic information about each other, such as names, photo, ratings, and any information they have added to their Profiles. Riders and Drivers who connect their Dako accounts to Facebook will also be able to see their mutual Facebook friends during the ride. Drivers see the pick-up location that the Rider has provided. Riders see a Driver’s vehicle information and real-time location as the Driver approaches the pick-up location. Riders’ ratings of Drivers are shared with Drivers on a weekly basis. We de-identify the ratings and feedback, but we can’t rule out that a driver may be able to identify the Rider that provided the rating or feedback. Although we help Riders and Drivers communicate with one another to arrange a pickup, we do not share your actual phone number or other contact information with other Users. If you report a lost or found item to us, we will seek to connect you with the relevant Rider or Driver, including sharing actual contact information with your permission.